Business Improvement Plan
The root cause, the diagnosis and the recommended changes, with a people and adoption note and sequenced next steps.
Business thinking - on demand
Expert business thinking, for everyone.
Ask Claros brings together industry-leading thinking and our own specialist consultancy knowledge, so your people can work through problems themselves, without calling in a team of consultants every time. Each session ends with documents a manager, developer or finance team can act on the same day.
Built by Moreefficient (opens in a new tab)Session summaryExample
- The problem as described
- “Month-end reporting takes far too long.”
- Reframed
- How might we stop rebuilding the same report from scratch every month?
- Diagnosis
- HybridFix the process first, then automate
- Ready to share
- Business Improvement Plan
- Technical Specification
- Change & Adoption Plan
The problem
People say “that was great”, then go back to what they were doing.
Training rarely sticks, because the thinking isn’t there at the moment it’s needed. Meanwhile, the quiet inefficiencies nobody tracks keep costing time: the report rebuilt every week, the manual handoff between teams, the approvals chased by email.
And when people turn to AI for help, it answers the question exactly as asked. It rarely stops to check whether it’s the right question, whether the root cause has been found, or whether the people closest to the problem have been heard.
Consultancy for everyone
The thinking of a consultancy team, in the hands of your own people.
Bringing in consultants is expensive, takes time to arrange, and is usually saved for the biggest problems. The everyday ones, which often add up to far more, rarely get looked at properly.
Ask Claros bundles industry-leading thinking with our own specialist knowledge, then guides your people through a structured discussion of the problem in front of them. They bring what they know about how things really work. Ask Claros brings the method, and helps them reach a solution.
Critical thinking
Our own framework, grounded in academic research and practical experience, for challenging how a problem is framed.
Business consultancy
The diagnostic discipline an experienced consultant applies before writing any recommendation.
Technical consultancy
Knowing what can be automated, in what order, and how to specify it so a team can build it.
Change management
Assessing readiness, sponsorship and likely resistance, so changes are adopted rather than ignored.
Industry knowledge
The right language and context for your sector, so outputs make sense to the people reading them.
How it works
Diagnosis to action in a single session.
After a short introduction, your people can use Ask Claros whenever a problem comes up, and work through it the way a good consultant would.
Describe the frustration
Start with something everyday, like “this process takes too long” or “we’re working more hours but billing hasn’t moved”. No templates, no jargon.
Question the question
Ask Claros challenges assumptions, digs for the root cause, checks whose view is missing, and works out whether it’s a process problem, a technical one, or both.
Leave with a plan
Get clear, structured documents written for the people who need to act, ready to share the same day.
Fix the process first, then automate.
Ask Claros won’t recommend automating a broken process. That only makes the wrong thing happen faster.
What you get
Documents people can act on, not reports to file.
Every session can produce up to three documents, each written for a different audience.
Technical Specification
Functional requirements a team can build from, with data integration points, success measures and a phased build, test and learn approach.
Change & Adoption Plan
Who is affected, the biggest adoption risk, how to talk about the change, and how to make it stick.
For leaders
See where your organisation is losing time.
Every session feeds a central view for managers. It’s not a black box: you can see what’s being proposed, and where the effort should go next.
- Spot recurring problemsSee which issues come up again and again across teams and departments.
- See where time is lostEach session estimates time lost and recoverable as a range, with the working shown.
- Prioritise and approveReview proposed solutions, decide what happens next and step in where needed.
- Track progress and valueFollow actions through and keep a running view of the value created.
Why Ask Claros
Why not just use ChatGPT or Claude?
General AI assistants are extraordinarily capable answer machines, and Ask Claros uses the same kind of leading AI underneath. The difference isn’t intelligence. It’s everything we’ve built around it.
Built on leading AI, structured by consultancy expertise.
Questions the question first
A general assistant answers the problem as it is framed. Ask Claros challenges the framing, looks for the root cause and asks whose view is missing before recommending anything.
Classifies before it recommends
Every problem is identified as process, technical or both. It won’t suggest automating a broken process.
Change management built in
It checks readiness, sponsorship and likely resistance, so recommendations get adopted rather than ignored.
Documents, not paragraphs
Structured plans and specifications written for leaders, developers and the people making the change happen.
The same method for everyone
Results don’t depend on how good each person is at writing prompts. Everyone follows the same expert-guided process.
A view across the organisation
Every session feeds a shared picture of recurring problems, time lost and priorities. A personal chatbot can’t do that.
Couldn’t we just write a good prompt?
A good prompt can produce one useful answer. It can’t run a structured, multi-stage diagnosis that adapts to what you say, keep track of what it has learned, produce three documents for three audiences, and feed a shared view for your leadership team. That’s the difference between a prompt and a product.
Pilot programme
Join the pilot.
We’re working with a small number of organisations to shape Ask Claros. Register your interest and we’ll be in touch to talk through what a pilot could look like for you.
- A two-hour introduction for your people
- Real problems from your own organisation
- A direct line to the team building it